Shipping Policies:

  • We offer national and international shipping.
  • Orders are processed and shipped within 2 business days after payment is cleared.
  • Delivery times may vary depending on the location of the recipient and the selected shipping method.
  • We are responsible for any damage or loss during shipping. Should this occur, please notify the customer service department within 24 hours of receiving the order.

Return Policy:

  • We offer returns and exchanges on all our products as long as the following conditions are met:
  • The product must be in its original condition, unused and with its original packaging and labels.
  • Returns must be notified within 7 days of receiving the order.
  • Personalized or custom-made products are not eligible for return or exchange.

Refund Policies:

  • We offer refunds in cases where the product arrives damaged or is not what was ordered.
  • Refunds will be processed once we have received the damaged or incorrect product and its condition has been verified.
  • Refunds will be made to the original form of payment.
  • Personalized or custom-made products are not eligible for a refund.

It is important that our customers read our shipping, return and refund policies carefully before placing an order. If you have any questions or concerns, please do not hesitate to contact us. We will be more than happy to help.